Terms & conditions

These Terms & Conditions govern your use of the XM Facility Management LLC website and services. By accessing our website or requesting our services, you agree to these terms.

Use of Our Services

XM Facility Management LLC provides system recovery, Wi-Fi installation, and CCTV integration services for residential and business customers. Services are provided based on the specific requirements, equipment, and conditions identified during the service process.

Service Requests

Customers are responsible for providing accurate information about their systems, property, equipment, and service requirements. We may request additional information when necessary to assess an issue or complete a service.

Pricing and Payment

Service pricing may vary depending on the type of service, equipment or parts required, complexity of the work, and time involved. Applicable pricing and payment terms will be communicated before work begins whenever possible.

Customer Responsibility

Customers are responsible for maintaining backups of important files and information before system recovery or related technical work. While reasonable care is taken, XM Facility Management LLC is not responsible for data loss resulting from existing hardware failures, software problems, corrupted files, or circumstances beyond our reasonable control.

Equipment and Third-Party Products

Our services may involve customer-owned or third-party hardware, software, networking equipment, cameras, routers, or other products. We are not responsible for defects, compatibility issues, limitations, or failures caused by third-party products or services.

Website Use

You agree to use our website lawfully and not to interfere with its operation, attempt unauthorized access, introduce harmful content, or use the website for fraudulent or abusive purposes.

Intellectual Property

Content on this website, including text, graphics, logos, images, and other materials, is owned by or licensed to XM Facility Management LLC unless otherwise stated. You may not reproduce, modify, or distribute website content without permission.

Limitation of Liability

To the extent permitted by applicable law, XM Facility Management LLC will not be responsible for indirect, incidental, or consequential damages arising from the use of our website or services. Any applicable liability will be limited to the amount paid for the specific service giving rise to the claim.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website, or legal requirements. Updated terms will be posted on this page with a revised date.

Contact Us

If you have questions about these Terms & Conditions, please contact us at info@xmfacility.com